Pros
The front line staff doing the real work are (or were) all genuinely excited to help people in the tech/healthcare field, unlimited PTO
Cons
Headcount and morale continuously dropped while management continued to push more work upon the remaining staff. When I asked HR, they ballparked 1-2 departures every week. Leadership’s attitude is very much one of “Do not create problems for me” and not “what can we do to allow our people to thrive?” Where there used to be opportunity to advance within your company, they now want to put you in a box - whatever you’re doing now is what they expect you to keep doing, in addition to whatever they demand, while your pay increases will not keep pace with inflation. Their answer to people jumping ship is to outsource your replacements, using foreign visas to hold many of the remaining devs hostage and continue to underpay, resulting in a more fragmented knowledge base and slowing product development to an inept crawl. The goal now is to monopolize all the competing healthcare software products in order to raise prices and gouge healthcare providers. Front line staff will express their grievances during company or department-wide meetings, only for leadership to pay lip service and ask the person to follow up in private, with no intention of actually doing anything. They are beholden to shareholders, and if you belong to the upper echelon of management, you will be treated like an expendable slave. The Support department is a henhouse, sadly there is no room for senior male staff in that team. Basically, these people have the ethics of used-car salesmen who put nothing into the product, other than a paint job, and sell it to honest folks at an insane markup, I don’t know how you sleep at night.
