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Entertainment Partners

Engaged Employer

Prepare to be Micromanaged - Customer Service Representative Entertainment Partners Employee Review

1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great products and great clients

Cons

If you're working support or any position on the phones your breaks and lunch is scheduled. You are docked on keeping a client on hold for longer than 2 minutes, if you clock in more than 2 mins late coming back from breaks or starting your shift, Lots of callouts leaving team short handed because of Major Burnout and getting back to back calls. The phones auto answer for you within a second so don't even try to sneak a snack in if you get hungry outside of your break times, No work perks and MUST go to the office twice a week, and not understanding at all if personal matters pop-up.

Explore other reviews about Entertainment Partners

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Flexible schedule Hybrid

Cons

Lack of upwards mobility. Fear of layoffs

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The team and my coworkers around me are incredible hardworking people

Cons

If you are looking for a payroll job, DO NOT WORK HERE. Here is a list of why you dont want to work at Entertainment Partners: 1. Severe underpay for amount of work assigned on a weekly basis 2. Upper management gives fake promises of promotions and career growth 3. CEO is killing the company by malpracticing basic business fundamentals which is tanking the company financially. 4. Lay offs are NOT performance based and have happened twice a year since 2023. If you are looking for an accounting or payroll job in the entertainment industry, please look at other companies such as Greenslate, Wrapbook and Cast & Crew. Its a shame that the CEO, Mark, is too far gone and doesnt learn from his mistakes. This company used to be one of the greatest in the industry. Now its a complete shell of its former glory.

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