Do not Work here! - Customer Service Entourage Yearbooks Employee Review

Fast-growing company with a lot of opportunity to take on responsibility and make an impact quickly • Leadership is very involved and accessible; ideas can actually turn into action • Strong sense of ownership across teams (people are trusted to run with things) • Collaborative environment, especially between sales, account management, and operations • Company is constantly evolving and trying to improve (processes, tech, structure) • Exposure to multiple parts of the business, not siloed • Team is hardworking and cares about customers and outcomes • Good place for people who want to grow quickly and are comfortable in a fast-paced environment • Willingness to invest in new initiatives and test ideas • Culture emphasizes accountability and doing what you say you’ll do

Can be very fast-paced, which may feel overwhelming at times • Workload can be heavy during peak production season (longer hours, reduced flexibility) • Processes are still being built and refined, which can create ambiguity • Not the best fit for someone who prefers very structured roles or clear boundaries • Priorities can shift quickly as the company evolves • Communication across teams can sometimes be inconsistent during busy periods • High expectations for performance and ownership • Requires strong time management and ability to handle pressure

Flexible and the bosses were not hard watching you to get work done. As long as you did a good amount of work and you were doing it right, you were left alone for the most part.

Lack of a detailed training situation. I only knew what I did because another person there took it upon himself to teach me how to do stuff and what to do.