Great company, not so great job position - Leasing Professional Entrata Employee Review

3.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

-Flexible work hours (minimum of 20 per week, 6 hours must be on a weekend day) -Health benefits for all employees + families available -Reward catalog for working hard -Gift card raffle during busy volumes -Ability to work from home -Great company -$500 bonus after 6 months -Opportunities for advancement if you work in office

Cons

It can be hard to deal with angry residents yelling at you all the time. There are a lot of things you have to incorporate into your calls, and will get marked down by QA if you miss any of them. There aren't any other job positions available for work at home agents, and the call volume is high.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
See reviews by: Helpful|Rating|Date|All