It was great at first! - Leasing Agent Entrata Employee Review

2.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

When I first worked at home taking calls I thought it was the dream job. We had 10 minute waits in between calls and I got to watch movies in between calls while I was home. Most of the calls were pretty easy. It was a good job for me because I didn’t have a car to go to work and I could do homework on the side.

Cons

The benefits lack. I hated taking a vacation and realizing that I’m going to have a tiny paycheck because I took time off. The calls have been back to back for over a year. Some managers are micromanagers and make the job more difficult. The pay is not that good.

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Entrata Response
5y
We appreciate your candid feedback and will be sure to share it with the necessary departments for further review. If you have additional comments or questions, please contact us at hr@entrata.com.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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