Pros
I honestly thought I would never leave; I had some of the greatest times and friendships that I still miss to this day. I learned that even though the company is great, if your direct management changes, it can influence everything for you. I will highlight what I loved and be as objective as possible. • The friendships I made inside of the department still last today as the trainers not in management cared for each other like family • Meeting new people and traveling was always such a great experience • The COO Chase is phenomenal — he never acted like he was above anybody even being the president of the company • When I started, the culture that was built at that time was so fun. I looked forward to work every day and nobody was ever beaten down by overwhelming stress; it felt like a family
Cons
I debated many months wondering if I should write this review, but hearing how things have not improved and people are still suffering, I feel that if my review can influence future job-seekers or the training department by a small ounce, then it is worth it. • As soon as Covid hit and we moved remotely, that is when the true colors of management were shown — distrust in its employees (having 2 meetings at the start and end of day to make sure people were "working"), ignoring the pleas and feedback of the team being very stressed out and not having fun anymore, rolling out a brand new KPI project with more work for employees at the start of Covid while everybody was trying to adjust to working from home • Some team members, including myself, had to seek medical care due to the stress and feeling like you were walking on eggshells everyday • Management always told employees to give feedback, but we quickly learned it was not adopted. During meetings, employees eventually stayed silent because they lost faith in anything changing • Leadership comes in many forms and methods. I applied for a leadership position and because I was very vocal about wanting to care and support my teammates to change the culture and comfort those that needed it, I was asked if that was "micromanaging." I was then preached to that as soon as you become a manager, you will never have that same relationship and friendship with those below you. Growing up, I was always taught to always be your true self and not change just because you change a role or are "above" others in title. The best leaders I have experienced are the ones that stay true to their self and lead by example. The COO Chase is a great example of this — he became the president of the company, but he still maintained his funny personality and didn't act different around people. Needless to say, I was not given the job because "There was still some leadership I had to work on" There is no end to improvement for any aspiring leader or current leader; nor an objective way to call out leadership. Having diversity and different personalities has shown me at my current company how much this rang true. • Benefits and pay are very below-average. You do not get any stock options or any type of equity in the company, therefore influencing turnover from the lower pay, and not a very generous PTO structure with zero sick days.
