Reckless pace of change - Software Developer Entrata Employee Review

1.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Loved this company for years but things changed and just not confident it’s headed in right direction anymore

Cons

I worked for many years and loved my job but there are so many changes occurring and it’s just feeling reckless at this point. A new ceo and more new executives have been brought on, it’s apparent they don’t know the business, products, or industry but are here to help us grow - odd. Feels like a boys club is being built at the top with the new ceo bringing in his buddies to do his bidding, many in leadership have discussed walking and have started looking - no one speaks up as the new regime is in. I jumped before I felt like It was going to get worse. Previous executives seem to have lost control and are being replaced at a pace faster than anyone expected. New leadership continues to discuss financials and it’s clear it’s heading towards IPO and that’s the focus and it’s losing focus on employees, customers, and culture and it’s about margins and revenue - words and actions don’t seem to be matching. Previous CTO bailed he was fantastic to work with, wouldn’t be surprised to see more senior leaders bail with the change and arrogance that has come in. Sad to see all that was built and the culture torn down so fast - best wishes to Entrata, glad I bailed hope they get through it.

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Entrata Response
5y
Thank you for taking the time to leave a review. We truly appreciate your honest and open feedback. We will be sure to share the details of your review with the appropriate stakeholders for additional review and analysis, as we are always striving to improve the employee experience as well as our service to our clients. If you would like to discuss any aspect of your review further, please do not hesitate to directly contact hr@entrata.com.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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