Get with the times Entrata - Email and Chat Representative Entrata Employee Review

3.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote work option, Fun people to work with

Cons

Pay- $11 an hour to start? Are you kidding me? McDonald's, Wendy's, and In and Out have better starting pay and some are offering hiring bonuses. For a large company expected to become a Unicorn at some point, that's pathetically low. Mandatory overtime. If you paid people better, you wouldn't have to "pitch" overtime as a way to make extra money.

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Entrata Response
4y
Thank you for taking the time to leave a review. We value all input from both current and former employees. We will be sure to share your remarks with the appropriate stakeholders within the organization for further review. If you'd like to discuss any aspect of your review further, please don't hesitate to contact us directly at hr@entrata.com.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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