They do not care - Leasing Specialist Entrata Employee Review

2.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

The job is really flexible (so they say) and it is a work at home job

Cons

You get paid $11 an hour and trainers promise pay raises after probation is done. You probably will not get the pay raise or the level up. If anyone needs time off they say they will approve in advance THEY WILL NOT they will require you to find coverage. Whenever you have computer issues at home workforce will be quick to give you negative impact occurences but when you and your manager are messaging them for 2 months to get it fixed they will not get it fixed and will never respond. You need emergency time off for children who get COVID and cannot take care of themselves they will not give you time off.

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Entrata Response
4y
Thank you for your feedback. It looks like you're reviewing your experience working at the Leasing Center. We'll be sure to share your feedback with the necessary stakeholders to ensure your voice is heard and that your feedback is considered as we continue to look for ways to improve the employee experience. Please don't hesitate to contact us directly at hr@entrata.com with any additional feedback.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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