Great for a summer, but commissions slim in off season - Licensed Insurance Agent Entrata Employee Review

4.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

- Work from home with monthly meeting in office (now permanent even after COVID-19). Option is available to work in office. - Unlimited Flex PTO starting 2022 - 4 weeks paid maternity leave (2 weeks for secondary caregiver (father)) - Headquarters located in Silicon Slopes - Two paid 15 minute breaks each day with an hour for lunch unpaid. - 10 hours of optional overtime available each week during summer rush - High commission percentage on renters policies sold - Open line of communication with management through Slack - Onboarding takes 2 weeks if you already have a Property & Casualty insurance license - If you are unlicensed, the company will pay for your training and exams (industry standard) - This position is a step up from the Insurance Customer Service Representative

Cons

- We are an insurance broker and we are limited by the relationships we have with our carriers. - Our web app is experiencing growing pains and needs to be updated - High call volume in August and September due to student tenant migration to universities. - Low base salary ($36k) - You receive elevated calls, and if they need to be elevated further the caller is directed to contact us via email.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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