This is how you get good people to leave. - Implementation Consultant Entrata Employee Review

2.0
Dec 20, 2021
Recommend
CEO approval
Business Outlook

Pros

I enjoy what I'm doing at Entrata and I love the unity that exists in the Implementation/Consulting department. I know many others have my back and are there to help and I'm there to help them when needed. There is great synergy in this department. The values are fun and it seems people really keep them in mind as they interact with each other. The company is growing and there is very little that can slow it down.

Cons

We've recently had comp reviews and are going through comp reviews for the year with a planned change in timing for our next compensation moving from October to January. Here's the part that hits the hardest though: the cutoff date for getting any sort of comp increase for this year is May 1st. To put this in perspective, any title change that happened after that will not get a comp increase which means that for those of us who have had these changes we will go upward of 20 months without a comp increase unless we look for another department to go to; or worse another company. No proration, no partial increase. Those that get a comp increase also get back of that comp increase back to October of this year. The Implementation teams shattered our goals this year and this is not the way to say thanks to those that have been promoted or joined the department this year. Part of our "Total benefits package" that we're being told is part of our comp package is the ability to work from home full-time. That's not a big deal. We've been working from home for almost 2 years now and have had the 2 biggest years back to back working from home. I will give credit that they are increasing the 401k match in 2022. But that applies to everyone, including those who ate getting raises this year.

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Entrata Response
4y
Thank you for taking the time to share what you like about Entrata, as well as providing feedback as to ways we may be able to improve. We truly appreciate the opportunity to receive feedback from our people and would love the opportunity to address your concerns directly. We encourage you to set up some time to meet with the people team to continue the conversation. Please don't hesitate to contact hr@entrata.com to initiate this process.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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