ehh new exec team - Client Services Entrata Employee Review

1.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Entrata has been a great career for me, culture WAS absolutely incredible and the best place ever, love my co-workers

Cons

New exec team is all about them and building them up. Their communication sucks probably never been worse even though we have implemented new tools communication has gotten worse - if you aren't in slack you are basically void of any communication and if you miss it in slack well your fault (their way or the highway) - they love their video messages and saying its all about us when in reality its about their platform and success. Interesting to see with the new exec team how they have been put on pedestals we didn't have before, the corporate political atmosphere is now here and never was, started to look as its changing and not for the better, have some kick off meeting - I am sure the exec team will continue to elevate themselves more - lets get everyone in one room during COVID that sounds smart - just weird business decisions and re-orgs happening like crazy and doesn't seem to be improving anything - started looking as have many as culture is tanking, they hate our values and am sure will change those too, just not the same anymore

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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