Moving on never felt so good. - Web Marketing Strategist Entrata Employee Review

1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The actual idea of the software property solutions provides is actually a great idea.

Cons

I do not even know where to begin with this. Now that I have moved on and Property Solutions I can honestly say that working in the SEO/PPC marketing department was the worst decision for my career that I ever made. I struggle to even say we did SEO because the fact of the matter is we literally did nothing month to month that could be categorized as effective SEO by anyone who knows marketing. The amount of money companies are paying for the service is absurd. I would strongly advise if you have any prior experience in marketing to not accept a job here. You will be unhappy because you are already overqualified. They use people to be account managers who have had no experience because they are cheap to employ and they will “drink the PSI kool-aid” as management puts it which basically means they can be controlled into accepting a bad working environment. The only experience I gained from working here was what questions to ask potential employers when looking for a job so I don't end up in this situation again. The management of this department is horrendous. People in our department have brought this to the attention of higher management on multiple occasions and they even admitted that there was a problem with our director. The fact that you have a director who is supposed to be leading and "directing" the department who is not even working in the same state is already a huge problem. Add to it that nothing ever gets changed with the service because she is too busy monitoring what you say in internal chats because she is paranoid about people talking bad about her and you begin to see the horrible working environment that exists here. You are constantly bombarded by attempts to think that you are the problem so that you do not look too closely at what is actually going on. I could go on and on about everything that has happened, but I think that fact that there is 100% turnover is such short time like another review stated proves the point. If you even remotely consider yourself knowledgeable in SEO and you are a good at what you do I strongly advise you not to work here. You will be convinced to be brought on at a low base salary with the promise of a high bonus but it is a lie. You will be getting paid about half what you can get paid elsewhere. That is the reason why I am so happy to have moved on and would never recommend anyone to work there.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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