1.0
Aug 12, 2015
Current employee
Provo, UT
Recommend
CEO approval
Business Outlook
Pros
Free food, good co-workers.
Cons
upper management is horrible, The workload, schedules and culture are Dickensian, the attendance policies are rigid attendance policies, the QA/ workforce analysts are condescending and arrogant, and finally-metrics are a joke. Agents are judgetd on how adept, they are at salesmanship. When I was hired on, I thought that this job was helping and serving the customer. Now, I realize that it is about hawking our client's wares, and slaving for the faceless client, the CEO, and management! If anyone who reads this is thinking of coming on board the good ship Entrata-Please think twice. Stay away from this wretched place!