Pros
The flight benefits were ok. You just can't ever get on and once you get to where you are going, you cannot get home. They are not forgiving. Other than flight benefits, which can seldom use there are no Pros.
Cons
This is the most dishonest company you could ever work for. The Regional Manager I worked with was extremely dishonest and did not tell the truth. The manager I worked for and the lead were the most unprofessional people I have every worked with. The hours are terrible. The HR is extremely dishonest. They changed by employment record without telling me. When I found out and asked why, no one would give me and answer. If you are thinking about applying. RUN! You are treated poorly. The lead did many dishonest activities and when it was reported, she lied even though other agents had proof. The HR department is a joke. They tell you things are confidential, but they are not.