A decent first job - Customer Service Associate EoS Fitness Employee Review

3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Well a pro of course of working at a gym is the free membership and a slight discount on drinks We should probably get more of one since we all buy drinks and snacks pretty regularly but whatever I like all of my coworkers without them I don’t think I’d want to come into work at all and at least in my experience my managers have tried pretty hard to respect my schedule I’ve asked for plus if any members are a little to much for me to handle my ops manager and general manager can usually handle which is quite helpful

Cons

I very much dislike how personal training is done it is by far the most complained about thing at the gym I think only Barely more complained about than the pool and that’s saying something the inability to cancel PT without a doctors note or whatever to medically cancel your pt is a bit ridiculous especially when people are paying hundreds of dollars to have someone tell you how to pick up a weight it’s overpriced and probably just a waist of money agreement that is impossible to get out of paying

Explore other reviews about EoS Fitness

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Values culture, core values, core purpose and truly supports all employees and members.

Cons

No cons for this organization. It's been an amazing journey and experience so far, working for EoS!

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual FIELD leadership is awesome.

Cons

WHAT YOU SHOULD KNOW: The job posting claims you'll find "a highly energetic and collaborative team" and "a management team that cares about your professional development." This is not what I experienced. I experienced inconsistent treatment, favoritism, exclusion, and a complete absence of the professional management standards that any HR function should model. If you're interviewing with this company, ask specifically about management style, equity in how employees are treated, and what the actual discipline process looks like in practice. Don't accept reassurance. Ask for specifics. I do not recommend EoS Fitness as an employer, particularly if your manager works under this current HR leadership. The risk to your career, wellbeing, and financial stability is not worth it!!

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