Bait and switch! - Anonymous employee Epiq Employee Review

1.0
Dec 21, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Amazing and talented colleagues. • Great and knowledgeable training • Good local PHX leadership, from the director level and below • Incredible clients for the most part • Decent local hybrid policy (for workflow and below, only)

Cons

• Benefits are a joke, only 5 days of sick time, so parents and folks with chronic illnesses are screwed until they get FMLA. Top tier medical insurance is basic at best. No paid maternity or paternity leave. 401k matches at only 3% • Bonuses are also a joke. Enjoy your yearly Danish, without any consideration for people who are diabetic or have specific allergies. Monetary bonuses are 1/10th of what management receives, so enjoy your $125 annual bonus, while salaried employees get $2500+ • Policies change constantly on senior leadership whims, and aren't communicated in a timely manner • They discriminate with requests for accommodations, rarely accepting doctor directed medical advice and instead denying them flat out, because their random policies are more important than their people • Human Resources can't differentiate between FMLA and ADA laws • Leadership makes promises they can't keep because senior leadership agrees, then changes their minds on whim. This makes local leadership look bad when these decisions are beyond their control • Most importantly, the GBTS president and VP are diabolical. They micromanage their own leadership, institute policies they don't have to follow, and get extremely vindictive if you disagree or challenge their policies If you are an experienced document processor, proofreader, or workflow coordinator, you would be better off finding a position in house with a law firm. Better pay, better benefits, and more respect.

avatar
Epiq Response
1y
Thank you for sharing your concerns regarding your experiences while working at Epiq. Effective communication is essential for a positive work environment, and we regret that there appear to have been inconsistencies in your understanding of benefits, bonus, and accommodation resources. We actively work to enhance our communication strategies to ensure that information is clear, transparent, and consistent across all levels of the organization. We have shared your feedback with HR leadership to be reviewed.

Explore other reviews about Epiq

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The team leads are excellent. Epiq is a very reliable company.

Cons

No cons at the moment.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Nice environment. Great training and support.

Cons

Working outsourcing kind of sucks by nature. There’s no one at the law firm that needs to have your back, insists that you be treated with respect.

See reviews by: Helpful|Rating|Date|All