Customer service - Anonymous employee Epiroc Employee Review

4.0
Feb 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big international company with good benefits

Cons

Communication between CCs could be better

Explore other reviews about Epiroc

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Managers and Coworkers that care Flexible work hours Great Location Ability to Work from home Lots of room to grow and make decision that matter

Cons

Insurance is expensive, not great Lots of younger workers. Could use some more senior engineers to give good guidance/experience.

4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive environment, well known trusted brand, supportive team members

Cons

Some processes are very slow, some groups have their own priorities and take a long time to respond to requests or questions

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