Great agency to work for! - Anonymous employee Epsilon Employee Review

4.0
Jan 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team culture at Epsilon is fantastic. The management is focused on growing the business, and the mix of talent working for this agency is top of their game. It's a very healthy place to build a career, and though I'm not a career agency person, several of my colleagues have been working for this company for several years, with no intention of leaving soon, which speaks volumes for the quality of the company. The benefits are great, and women and men are equally supported and it's a fun place overall.

Cons

The company was acquired by Alliance Data Systems a few years ago, and also combined with another agency, so the team is constantly being asked to learn new systems, as one process is adopted and then abandoned sometimes within months; leaving little time to learn them before another one is brought on; and the company is still restructuring its management. It doesn't really effect the work or the day to day though, but it's still annoying.

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Epsilon Response
9y
Thank you for your review we are glad to hear that you thrive as part of Epsilon’s culture. We realize there isn’t a single way of doing things and our teams across the globe learn from each other every day. Being a global organization of more than 7,000 associates also creates challenges. We hope the recent focus on our core practice areas of agency, automotive, data and technology will simplify the organization for our associates and provide them with the clarity and direction they need.

Explore other reviews about Epsilon

5.0
Jun 24, 2026
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CEO approval
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Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
2w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
3.0
Jul 13, 2026
Recommend
CEO approval
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Pros

Excellent team members, great office environment, good work-life balance with many remote opportunities as well as respected flexible time off.

Cons

Work can go into all hours because of teams abroad, meaning messages early in the morning and late at night. Nature of the teams in the company and lack of upward mobility has led to high turn over rate. Demanding clients and complacent managers means you will likely work with not much information and on a major time constraint.

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Epsilon Response
7h
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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