Experience depends on the account you are assigned to - Senior Business Systems Analyst Epsilon Employee Review

3.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

We did some interesting work for the clients I was assigned to. Ability to design and develop a new product from the ground up and deploy to our clients was excellent. Most non-management staff were very good and easy to work with. Fun environment with misc all company parties and things of that nature on a regular basis. Onsite cafeteria and gym.

Cons

Pay was below market by 10-15%. To be promoted you had to perform the job you were going to be promoted into for several months at your current level and pay. In many instances when the time came for the promotion, employees were told "we don't have the budget to do this now" so no promotion or raise. This happened to multiple people while I was there. Raises were minimal, barely covering cost-of-living adjustments. Company cried poverty when review and raise time came, but announced record earnings of hundreds of millions of dollars one month later. Management review and raises were separate from non-management raises. Lots of turnover in the BA roles. One team started with 10 BA's and Sr BA's and in 4 months 7 people left. Individual client teams were silo'd. Rare for one client team to interact with other client teams.

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Epsilon Response
8y
Thank you for taking the time to provide this feedback. It is great to hear you enjoyed the fast pace, dynamic and unique work we do for global brands at Epsilon. As part of a Fortune 500 company we believe we offer a competitive compensation and benefits package that gives associates the flexibility they need to balance life at work and at home.

Explore other reviews about Epsilon

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
3w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team members, great office environment, good work-life balance with many remote opportunities as well as respected flexible time off.

Cons

Work can go into all hours because of teams abroad, meaning messages early in the morning and late at night. Nature of the teams in the company and lack of upward mobility has led to high turn over rate. Demanding clients and complacent managers means you will likely work with not much information and on a major time constraint.

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Epsilon Response
3d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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