Account Director - Anonymous employee Epsilon Employee Review

3.0
Aug 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great flexibility with work from home. As it’s an agency, it’s a casual working environment.

Cons

As they were going through a lot of acquisitions and changes upon my departure, they lacked a clear vision of who they were as a company and communicating that to employees. Our office was originally the headquarters before we were purchased by Epsilon and with the purchase came a transition of headquarters to Chicago, which and with a lack of care for our office and removal of almost all senior management in our office. This resulted in no office leadership and our location feeling very silo’ed from the larger company. In addition, with changes in management came minimal women in leadership (as in one, who has since left) on the Agency portion of the business, which as a woman was just simply uninspiring.

Explore other reviews about Epsilon

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

avatar
Epsilon Response
3w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team members, great office environment, good work-life balance with many remote opportunities as well as respected flexible time off.

Cons

Work can go into all hours because of teams abroad, meaning messages early in the morning and late at night. Nature of the teams in the company and lack of upward mobility has led to high turn over rate. Demanding clients and complacent managers means you will likely work with not much information and on a major time constraint.

avatar
Epsilon Response
1w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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