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      Epsilon

      Engaged Employer

      Epsilon reviews

      Not worth it - BSA Epsilon Employee Review

      2.0
      Jun 17, 2013
      Bsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay is decent, many of the people are smart and hardworking.

      Cons

      Everyone is overextended, many don't carry their weight. Sales way overcommits to clients and then support has to find out how to deliver when it's often impossible. A lot (a ton) of production issues (client connectivity, firewall issues, email issues) cause SLA misses and angry clients and cause a lot of stress. Off hours workload (on-call and otherwise) is misrepresented, there are 2am meetings on weekends that you have to go to if you're lucky. Management is too busy to care about their reports.

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

      Explore other reviews about Epsilon

      5.0
      Jun 24, 2026
      Creative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands on experience on big projects/stretch assignments

      Cons

      Gaps in leadership & lack of growth

      avatar
      Epsilon Response
      4d
      Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
      1.0
      Mar 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

      Cons

      Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

      7
      avatar
      Epsilon Response
      2mo
      Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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