Good people but poor outsourcing strategy - Senior Analyst - Marketing Epsilon Employee Review

4.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team of people to work with, interesting projects, lots of learning/growth on the job.

Cons

Higher up (like higher than SVP forced changes that doesn't make sense, and doesn't serve our clients better. Outsourced resources were forced on us and we have no say of these outsourced team hiring performance , but have to reach quota on their utility rate. A bunch of us left because of this. Consulting is also kind of soulless...

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Epsilon Response
4y
Thank you for taking the time to share your thoughtful review

Explore other reviews about Epsilon

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
3w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team members, great office environment, good work-life balance with many remote opportunities as well as respected flexible time off.

Cons

Work can go into all hours because of teams abroad, meaning messages early in the morning and late at night. Nature of the teams in the company and lack of upward mobility has led to high turn over rate. Demanding clients and complacent managers means you will likely work with not much information and on a major time constraint.

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Epsilon Response
2d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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