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      Epsilon

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      Epsilon reviews

      Soul Crushing - Senior Business Systems Analyst Epsilon Employee Review

      2.0
      Jul 27, 2023
      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, 10 sick days

      Cons

      -inexperienced Account Managers who let react emotionally to client requests. -any job that can go to India will go to India -Disconnected Leadership team - No communication across teams serving the same product (CS, DCS, Delivery, Deliverability) -Company preaches a SAAS model but does not have a good enough product to not white glove each account -Isolating - Poor documentation, it is hard to find a consensus answer on simple aspects of the product.

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

      Explore other reviews about Epsilon

      5.0
      Jun 8, 2026
      Senior data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work culture, people that work here, and hybrid work.

      Cons

      Compensation and of course corporate politics.

      1.0
      Mar 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

      Cons

      Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

      7
      avatar
      Epsilon Response
      2mo
      Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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