Epson execs need to talk to the employees - ALL of the employees. - Anonymous employee Epson America Employee Review

Management doesn't have a clue as to how the divisions of Epson really work and don't want to know the day to day issues. They only want to see the profit. They hire "consultants" who may have a good track record in one industry, but don't have a clue about sales, and ignore the customers. Customer service is going downhill. Product cannot be located in stores. Too corporate. Women just recently allowed to wear open toed shoes in office. Capri pants still not allowed. Jeans just allowed on Fridays in 2007.