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      Equifax

      Engaged Employer

      Equifax reviews

      Great Company to work for - Business Service Representative--Senior Equifax Employee Review

      5.0
      Oct 14, 2025
      Business service representative--senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equifax is an outstanding employer. Beyond the robust employee benefits, the comprehensive training, knowledge, and experience gained significantly enhances our ability to effectively manage customer calls and emails while also providing valuable skills applicable to our personal lives.

      Cons

      While the knowledge and experience gained at Equifax are invaluable, there is an opportunity to significantly improve the onboarding experience for new hires. I recommend restructuring the employee training program to be more organized and modular so that New employees will feel better equipped and more self-sufficient when they transition to taking live customer calls and handling emails.

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      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - company is entering a growth phase and gives importance to innovation - promotes analytic talent

      Cons

      Takes time to understand overall organization

      2.0
      Jun 12, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

      Cons

      There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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      Equifax reviewsEquifax Business Service Representative--Senior reviewsEquifax review