Poorly Managed - Operations Specialist Equifax Employee Review

3.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The environment was friendly enough and Jerald Jackson was an excellent manager, as was Susan in State Relations.

Cons

My team had several changes in leadership with entirely disparate operational philosophies, meaning we never knew what was going to be expected of us week to week, it seemed. The company didn't handle the pandemic well--we were kept on-site when others were able to work from home and given disingenuous answers as to why. Worse, I'm pretty sure my team was hired knowing that once the department was up and running, we'd be downsizing. My position was eliminated after only nine months.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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