Work in Progress - Client Services Equifax Employee Review

3.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I work for a company that was bought by Equifax, and we are about a year into that merge. I haven't really experienced any pro's up to this point.

Cons

The benefits are not great. The health plan options aren't great for a family, PTO seems fairly limited compared to what I have had at other employers. I don't see a lot of growth opportunities available for front-line employees, and there is a severe lack of transparency from senior leadership. They rave about their massive revenue profit, yet they give weak raises and no bonuses. Not awesome. I do appreciate that I am still able to work remote, however, that is only because I was already remote. All new hires are part of a RTW policy and have to work in office a few days a week. EFX seems very out of touch with employee needs in 2023-2024

Explore other reviews about Equifax

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth potential Tools for self improvement Focus on diversity and inclusion Vision of future for applications or roles Available programs for mental and physical well being Strive for greatness

Cons

At times management restructure has resulted in progression delays Some positions can have difficult work / life balance

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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