School Like Environment - Complaint Handler Equifax Employee Review

1.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, although offering less than other similar jobs in the market Benefits Good amount of annual leave

Cons

The environment is very immature in the office. The cliques and the gossiping that comes from all levels of employees to higher management. If you have a different opinion to someone you are singled out by everybody. Micromanaging The training provided isn’t great, once you get to the floor your left to it with what feels like very little support, the quality team who would review your work would pick at things that you have been told to do in training. One rule for some people and different for the rest

Explore other reviews about Equifax

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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