Senior IBX Technician - Senior IBX Technician Equinix Employee Review

1.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Benefits and Stock Plan

Cons

Really Poor Management and Supervisors at a certain location. Favoritism is extremely high. Management discuss personal info and problems of employees with other employees that they work side by side with. I.E. work performance, write ups and more. Management lie to customers when outages occur onsite, and NO support from Management toward employees work, growth or even if the make errors. If you do not go out with them for drinks or other events they talk about you.

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Equinix Response
8y
Thank you for sharing your perspective. I am sorry to hear about your experience and what you perceive to be management’s behaviors. We invest in developing our people managers, building cohesive and unified teams, and nurturing a rewarding customer-centric culture in all parts of the IBX Operations organization. We believe this is key to the business success Equinix continues to achieve year over year. Additionally, our company’s core values include “speak up step up” and “put the customer at the center of everything we do.” It is our goal to extend these values with open and honest communication to our customers. Again, we take such matters seriously and I encourage you to speak to HR or reach out to me directly so we can look further into the matter, as we pride ourselves in providing a fair and healthy workplace for all of our employees. I wish you all the best in your new endeavors. Raouf Abdel Chief Global Operations Officer

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5.0
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Pros

Company is strong financially. No chance of layoff. Many opportunities to work overtime if you want extra hours.

Cons

Very busy, they need to hire more people.

2.0
Jul 7, 2026
Recommend
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Pros

Great people in various internal roles.

Cons

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