Great people, broken processes - Sales Representative Equinix Employee Review

3.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Team I work with is amazing, manager is amazing, value proposition is very good

Cons

The company has grown so fast the internal processes are BROKEN! You spend a great deal of time fixing mistakes, or trying to get things done. Billing, quoting, renewals,digital services, there is no continuity, and no one person that has responsibility for these things. There is never analysis of why the problem happened, so it is very likely to happen again.

Explore other reviews about Equinix

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is strong financially. No chance of layoff. Many opportunities to work overtime if you want extra hours.

Cons

Very busy, they need to hire more people.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in various internal roles.

Cons

CRO and Senior leadership failed with execution of their CS REORGANIZATION! They laid off exceptional and tenured talent who were either not replaced or new job requisitions filled with external candidates. Upon making internal employees aware of layoffs, they did so in such a callous manner with complete disregard for humanity. It was literally appalling and disgusting! The ‘Magic of Equinix’ (I belong. I matter. I feel safe.) is no longer present and hasn’t been for over two years. No work life balance. Everyone is just a number so why be an over achiever in such an awful space. Morale is lower than ever!

2
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