Uncertain - Customer Success Manager Equinix Employee Review

3.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Fair pay, great medical benefits, amazing coworkers

Cons

Constant reminder uncertainty with layoffs, role clarity is ambiguous, inability to trust management’s transparency as it differs with each employee and words do not frequently align with actions and/or intentions. These result in a dedicated, above par, loyal employee’s confidence level, creating much uncertainty and security of their role; although ‘told’ that they are performing exceptionally well and have ‘nothing’ to worry about!

Explore other reviews about Equinix

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is strong financially. No chance of layoff. Many opportunities to work overtime if you want extra hours.

Cons

Very busy, they need to hire more people.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid which is nice, for what the job entails pay is ok I suppose at 60k. Every Wednesday there's food for employees.

Cons

Earlier in the year the frisco office was closed down, so many employees including myself who add living arrangements now have to travel 3 days a week to the downtown office. Which is 45 minutes + with traffic. On top of that the shift times suck as someone who appreciates work life balance. 7 am to 7 pm. I would also say that there are many organizational changes and career growth seems limited.

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