Strong pay and valuable learning experiences but hindered by a toxic work culture. - Membership Consultant Equinox Employee Review

3.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Equinox is a great company for those looking to develop strong sales skills within the health and wellness industry. The compensation is competitive and for driven motivated individuals, the earning potential is substantial.

Cons

The workplace culture in the London is highly toxic. Management often behaves in a domineering and unprofessional manner and there is a noticeable lack of support from HR. Work life balance is lacking due to long hours and weekend work. Also the clubs in London are in drastic need of innovation, reinvestment is heavily needed to stay competitive especially for the price point the company is selling at.

Explore other reviews about Equinox

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

1
See reviews by: Helpful|Rating|Date|All