Great employees, nice clientele, good tips - Anonymous employee Equinox Employee Review

4.0
Sep 18, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Proffesional environment, fun atmosphere, wealthy clientele, flexible scheduling, decent pay per session, free use of gym, prestigious name opens doors.

Cons

revolving door of senior staff, more concerned with bottom line than improving experience for current members. could do more to help new staff make it.

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Feb 10, 2026
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CEO approval
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Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
Jul 5, 2026
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CEO approval
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Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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