Front desk at Equinox Fitness - Front Desk Equinox Employee Review

3.0
Jan 4, 2013
Recommend
CEO approval
Business Outlook

Pros

The staff is great.. Free gym membership and 40% off of the spa and shop.

Cons

The front desk is super stressful. Someone really needs to have 8 arms to keep up with the check-ins, phone and spa. Plus, members complain to us first. It would be easier to work there if I wasn't paid so little to deal with so much.

Explore other reviews about Equinox

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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