Equinox has the highest turnover rate for Massage Therapist in NYC - Anonymous employee Equinox Employee Review

1.0
Jul 4, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make money as long as you know how to sell yourself and don't mind being aggressive. Think retail sales. Very cool staff which is typically the reason some stay longer than a month.

Cons

Low wages, high turnover. Corporate could care less about their employees.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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