didn't make enough money for survival and was treated poorly - Massage Therapist Equinox Employee Review

2.0
Nov 8, 2013
Recommend
CEO approval
Business Outlook

Pros

great place to workout but not to work

Cons

too long hours for so little pay. Day where there were no clients I didn't make a dime but still had to give free chair massages to create clientele! This was not my own business to build but they treated me like I was a work dog without care for my wellbeing.

Explore other reviews about Equinox

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of education. Great place to learn about exercise science.

Cons

The pay is misleading. They expect you to work 10-14 hours a day, but only get paid for 3-4 of them. They lost a massive lawsuit for a reason. I was a top coach and was still barely making enough to live comfortably. Expect to work 7 days a week to break even on your pay.

See reviews by: Helpful|Rating|Date|All