Aside from some management issues, I enjoyed working there - Front Desk Associate Equinox Employee Review

3.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Upbeat atmosphere to work in. Most of the employees are positive and helpful. The members truly make it worth it; I received life advice, career input, and side employment from several of them.

Cons

Inter-department communication is terrible! And employee satisfaction is not a main priority. They do not really promote within the company, unless it is to be a personal trainer. I've heard from other employees, members, and I too now agree, Equinox is more of a stepping stool to something else. If you are not a trainer, the salary is very low.

Explore other reviews about Equinox

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Short hours. Free gym membershio and you can take the classes as well.

Cons

Sometimes too slow or at times way too many kids to handle by yourself.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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