minimum wage, great benefits (full gym access), entitled members - Front Desk Associate Equinox Employee Review

4.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

As an employee, you get full access to the gym--monthly memberships usually start ~$150. The showers are nicer than mine at home (Kiehl's products!), and my managers were always flexible with scheduling requests. Great networking potential with some members!

Cons

As a part-time front desk employee, no real benefits re: healthcare. Some, but not all, of the client base feel as though they are superior to all who walk this planet, and they can be a pain to deal with. No free parking.

Explore other reviews about Equinox

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Short hours. Free gym membershio and you can take the classes as well.

Cons

Sometimes too slow or at times way too many kids to handle by yourself.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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