A horrible place to work. - Anonymous employee Equinox Employee Review

1.0
Apr 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was ok. Worked with some good people (non-management). Got to do some nice work before the awful CD was hired. Shame.

Cons

Management is awful. HR does not have your back unless you are management. The "Creative Director" is the worst person I've ever worked for; manipulative, condescending, vindictive, and has no clue about design (she does not even come from a design background).

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5.0
Jun 11, 2026
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Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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