Went Downhill - Front Desk Associate Equinox Employee Review

2.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Was good before summer 2022

Cons

i worked at Equinox in Scarsdale for over a year as a FD associate. When I started, Equinox was a great minimum wage job to work at. The last few months, everything changed. New management came in that was disrespectful and abrasive. Clear favoritism was shown by them. For example, a coworker and I quit at the same time. On my last day, no one said bye to me. On my coworker’s last day they brought her a cake wishing the best of luck. Another example, a coworker who has been there for less then a year got promoted, despite the fact she takes months off at a time and smokes w**d in the building. I worked 35 hours a week in the summer, covered shifts all the time in positions that weren’t in my job description. The original managers were always grateful and appreciative making the job worth it. New management is utterly rude to minimum wage employees and members. Further, the new membership advisors create an incredibly uncomfortable environment for females, with their blunt s*xual innuendos and comments. The management and membership advisors created a truly disgusting environment, three employees (myself included) who were there for over a year quit.

Explore other reviews about Equinox

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Short hours. Free gym membershio and you can take the classes as well.

Cons

Sometimes too slow or at times way too many kids to handle by yourself.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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