great pay and facilities, but they will kick you to the curb if you have anything come up - Group Fitness Instructor Equinox Employee Review

3.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

great pay, good facilities, gym access, great coworkers

Cons

This is for the corporation of equinox as a whole, not specifically at the gym level. If you have a medical crisis, lets say you get diagnosed with cancer. If you are a pert time employee even if you have been at the company for years you will get no pay, no paid leave, no sick pay or leave you will be left out on the curb. Furthermore, the outside company Alight formerly Reed group, that equinox forces you to use to make a claim for leave of absence is horrific. They are archaic and not helpful navigating the extremely complicated system of asking for an UNPAID leave while you get CHEMOTHERAPY just for as they say "job security" aka so they don't give your job away while you fight cancer. So be prepared to never get sick or have anything come up medically if you work for this company because its a nightmare.

Explore other reviews about Equinox

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Short hours. Free gym membershio and you can take the classes as well.

Cons

Sometimes too slow or at times way too many kids to handle by yourself.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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