Tier 3 Personal Trainer - Personal Trainer/Fitness Instructor Equinox Employee Review

4.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Equinox is an amazing place to start...and grow...your career as a personal trainer. They offer unmatched educational opportunities, plus you learn a ton from your amazing coworkers. The environment teaches you to be top-notch not only as a fitness professional, but also as a customer service professional. Best experience I could have asked for when I started my fitness career. You come out of there worlds ahead of many of your peers and it is always impressive to potential employers and clients that you spent career-time at Equinox.

Cons

Long hours, especially in the beginning g when you are a Tier 1 trainer and have to work floor hours (paid) while building up your clientele, but the company provides every tool and resource to help you get there. Also, benefits are great, but dependent upon meeting your numbers so a couple of times I had my benefits held. Losing one client they trains frequently can knock you out of your target ranges so always need to be ahead and hustle hard. Not for the faint of heart, but definitely worth every minute of the experience. Be ready to WORK....but isn't that how it should be?

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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