Fancy member experience, crappy employee experience - Sales Advisor Equinox Employee Review

2.0
Mar 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun environment, free gym membership, met great people, great for networking

Cons

Equinox corporate does NOT care about their employees. They provide a world class member experience, but could not give a crap about the employees. There's an open door and constant turnover, but they still make money so they don't care. They could make more and retain top employees, but the current model aligns with the fitness industry. Low quality employees slip through the cracks to management, high quality employees with dignity do not last long. Management is lazy, not inspiring, and they play favorites. Some managers even work out all day and do not help their teams. You work tons of hours, holidays, weekends, etc., crappy benefits, no time off...absolutely do not value the employees It's a shame because great people would stay if they were a quality company to work for.

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5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team and staff, smart people, friendly, learned a lot quickly. Really good atmosphere, supportive.

Cons

Compensation not enough but otherwise no con’s. Good benefits.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

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