Great workflow with room for better communication - Rental Coordinator EquipmentShare Employee Review

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Having come from Sunbelt Rentals, using the T3 system is like a breath of fresh air. I love that the majority of the work flow isn't on the phone. Using the T3 systems has opened the way to reach new heights with my work and I'm loving every minute of it.

Cons

So far i've only really encountered one thing that I wish was different here, and thats the communication between coordinators and TAM's. Specifically, the lack of acknowledgement to questions on emails. Even a brief response would be better than seeing the messages have been read and not hearing back for hours and half of the time, not hearing back at all.

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EquipmentShare Response
3w
Thank you for sharing your positive experience. We are proud to have people like you who are helping us build something special. We appreciate the note and will share with key departments for consideration.

Explore other reviews about EquipmentShare

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work it’s cool

Cons

Not the absolute best place to work

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and truly exceptional benefits — some of the best I’ve seen offered. The onboarding experience was very welcoming and well organized, including thoughtful gifts and company equipment such as a MacBook Pro, AirPods, iPad, backpack, and iPhone. The team is hardworking, supportive, and always willing to help, and the work environment is fun, energetic, and engaging. I’ve also received a great deal of support in my role. While the training process can feel overwhelming at times due to the amount of information provided, it’s clear the company invests heavily in making employees feel prepared and supported.

Cons

Office hours are from 7 a.m. to 5 p.m., and the office is located in a fairly isolated area with limited nearby food options. The workspace also feels small for the number of staff working in it, with everyone sharing one main area. Because of the constant foot traffic, conversations, speaker phone calls, and overall high-energy atmosphere, it can sometimes be difficult to find a quiet space to concentrate. I genuinely enjoy the positive and engaging environment and the interaction between employees and customers, but I also appreciate having a quieter space that allows me to stay focused and productive.

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EquipmentShare Response
3w
We appreciate you taking the time to leave a review. There is no guidebook for building the future of construction, and it takes great people working together to figure it out. Your feedback means a lot to us. Thank you!
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