Sounded good in the beginning, bust just another corporate company where you’re just a number - Territory Account Manager EquipmentShare Employee Review

2.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers (other sales reps) were easy to get along with. I enjoyed working with the other sales reps on my local team. Not a lot of micro management, freedom to work your own pace and schedule. Newer equipment, nice rental fleet.

Cons

No loyalty, you’re just a number on a spreadsheet. Bad company insurance policy for customers. Customers who did not have their own insurance were automatically enrolled in our rental protection plan, which did not coverage any customer damage, theft, or really anything. Very misleading, bad look for the reps who have to do damage control if any incidents occur. Service department no where near up to par with the competition. Customers sometimes had to wait days to get their down equipment serviced. Another bad look for the sales reps, made it much harder to grow customer relationships which in turn affects your sales numbers. Due to corporate overhaul/interference as a result of a panic in reaction to a slow start to Q1, I was let go from my job without warning despite being one of the top performing reps in my territory.

Explore other reviews about EquipmentShare

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work it’s cool

Cons

Not the absolute best place to work

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Having come from Sunbelt Rentals, using the T3 system is like a breath of fresh air. I love that the majority of the work flow isn't on the phone. Using the T3 systems has opened the way to reach new heights with my work and I'm loving every minute of it.

Cons

So far i've only really encountered one thing that I wish was different here, and thats the communication between coordinators and TAM's. Specifically, the lack of acknowledgement to questions on emails. Even a brief response would be better than seeing the messages have been read and not hearing back for hours and half of the time, not hearing back at all.

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EquipmentShare Response
3w
Thank you for sharing your positive experience. We are proud to have people like you who are helping us build something special. We appreciate the note and will share with key departments for consideration.
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