If you are a new Hire, be ready to quit because they really need a trainer to help you be successful. Be ready to struggle the hard way, not by physical force, but on your persuasive and analytical skills. You must overcome your fearness to be a failure and become a winner. You must show you are charismatic with people and good listener, and good talker specially on the phone. Your stress lever and blood pressure will be high, make sure you have your proper medication handy. This will help you be successful. you are on your own running the show. The lack of support is very slow and you need to make move to survive. But if you are a person with positive attitude and willing to go all in and take risk until you make it. This place is ideal. Sky is the limit. it would be great you if you get lucky and have a mentor, or trainer to show you all of this. But hate to say this, this company doesn't have one. you need to figure this out by yourself. in fairness if this company want to be a great company, hire a trainer. This job is for winner only, or experience advisor. if you are not a winner, please quit and look for something else.