Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Good Company--but value onsite staff! - Leasing Consultant Equity Residential Employee Review

      3.0
      Jul 11, 2016
      Leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable & growing company, with great employee benefits and well thought-out training programs. Sales roles received satisfactory recognition at quarterly meetings. Diverse and friendly culture

      Cons

      Understaffed and overworked and minimally compensated. I had no supportive leasing staff during a very busy summer season with a 300+ sized community. Processes for upper management approval are extensive therefore customer service suffers.

      avatar
      Equity Residential Response
      9y
      Thank you for taking the time to review your experience at Equity. We are happy to hear that there are many areas that you are happy with. Over the past couple of years, we have used many resources to try and find a good balance at the properties between the workload and the staff - if you feel like your property has nuances that may require additional people, we encourage you to speak with your regional leadership. We do participate in industry compensation reviews every year to ensure that we remain competitive in our compensation package - be on the lookout for a new commission structure coming in 2017. Again - thank you for your review and as always, feel free to reach out to HR or to regional leadership if you have any suggestions on how we can be the best resource to you.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Equity Residential jobs | Equity Residential salaries | Equity Residential benefits | Equity Residential interviews
      Equity Residential reviewsEquity Residential Leasing Consultant reviewsEquity Residential review