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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Joining this company was the biggest regret of my career. - Community Manager Equity Residential Employee Review

      1.0
      Apr 5, 2017
      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the big names in the industry, EQR pays well to those who come with experience. They are also very transparent with their pay and how much room you have to grow your salary. Good resume and salary booster if you don't care about sticking around for too long.

      Cons

      The culture of this company is poor. Morale of employees is very low as many feel spread too thin, burnt out, and not cared about. At times it was almost toxic how negative everybody was. The rate of employee turnover is insane! I saw other reviews describing the company as the "walmart of property management". Couldn't agree more - this company is cheap, cheap, cheap. They will cut everything they possibly can from the budget and scrutinize every dollar spent without any concern to the impact on the revenue these poor decisions can have. If you are lucky, capital projects will eventually get approved but they will drag their feet forever to get them done. I couldn't believe some of the safety hazards at my property! Support from facilities leadership is a joke. The corporate culture seemed more like some words on a poster than anything anyone actually tried to live by. Messages from Senior Leadership came across as robotic and ingenuine. They try to implement a one size fits all approach to their management style and on-site employees are not empowered to make any decisions on their own, micromanagement is an understatement.

      avatar
      Equity Residential Response
      9y
      While we disagree with your characterization of our overall culture, management style, and business practices, we are very sorry to hear that you feel this way and that you regret your time with us. We are committed to seeking ongoing feedback from all of our employees in an effort to improve areas of opportunity and to maintain strong engagement and retention; our senior leaders are currently in the process of doing just that by holding Town Hall meetings in each market, designed to empower our employees to challenge authority, ask questions, and be heard. We hope that if others have the same concerns, they will come forward and share examples to help us improve. We wish you all the best.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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