Solid Property Management Co - Property Manager Equity Residential Employee Review

4.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I love the atmosphere here at Equity. It's a company that really does (for the most part) care about their employees. They really do foster a bootstrap mentality that anyone can go from the bottom on up and I see that all the time. They love to promote from within! They also have fantastic online classes and great structure for anyone new to the industry and/or company.

Cons

Worst thing? The fact that Equity works with skeletal crews, operating properties super skinny on personal in comparison to other companies. This in turn creates tons of stress as really you could really really use that extra service or office person. The other big con is how they treat employee residents. I have repeatedly seen my rent increases over 10% as an employee and there is literally no way to negotiate without putting up the biggest fuss. It is SO incredibly demotivating to work for a company that you know is taking home millions every year and then the one big perk of property management they squeeze you.

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Equity Residential Response
8y
First and foremost - thank you for your 10+ years of service! Your tenure speaks volumes to your level of dedication, and as we recognize the importance of continuing to engage and retain our team members, we sincerely appreciate your feedback. We are continually looking at our employee discounts to take into consideration market factors, which is why the apartment discount percentage for Northern California was increased to 40%. That being said, as you likely know from your experience here, the market demands the increase percentages for lease renewals, and employee residents are subject to fluctuations in rental increases, as are all residents. Please know that we are always open to hearing your feedback, which is why we conduct our annual engagement survey, hold Town Hall meetings, have rolled out a new brand promise, and have planned our Leader Summits for the fall. We sincerely hope to have the opportunity to listen to and address your concerns. Thank you for taking the time to share your thoughts, and please keep the dialogue going with your local leadership team.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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